The Kitchen Display is a dedicated board for kitchen staff, separate from the general order-viewing screens the rest of the team uses. It shows only dine-in orders that are still in progress — anything already marked served, or any cancelled order, disappears from the board automatically. Orders are listed oldest first, so the kitchen naturally works through its queue in the order tickets came in, optionally filtered to one branch.
Each ticket moves through a fixed progression: pending, preparing, ready, and finally served, with kitchen staff advancing it one step at a time as they work. This kitchen status is tracked completely separately from the order's own payment status — a dine-in order is typically already paid for up front, the same as any other sale, while the kitchen is still working through getting the food out. The board refreshes itself automatically on a short interval so staff don't have to manually reload it.
Key capabilities
- A dedicated queue showing only unfinished dine-in orders
- Orders sorted oldest-first so nothing gets left behind
- One-tap progression through pending, preparing, and ready
- A ticket disappears automatically once marked served
- Automatic screen refresh, with an optional branch filter