Categories group both products and services under one shared structure, so a business that sells retail goods alongside services — like a salon selling products and treatments — organizes everything from a single admin screen instead of two separate systems. A category can sit at the top level or nest under a parent category, so setups range from a flat list to a multi-level hierarchy such as Beverages > Hot Drinks > Coffee.
Units of measure define how a product's quantity is counted — Piece, Kg, Liter, and so on. Every product picks one base unit, which anchors how its stock is tracked and how alternate selling units (like a Box built from Pieces) are compared against it.
Key capabilities
- Build a flat or nested category tree shared by products and services
- Deactivate a category without deleting the products already assigned to it
- Define named units with an optional short symbol for receipts and labels
- Give every product exactly one base unit that its stock levels and reorder points are measured against
Keeping categories and units simple and centralized means staff only manage one taxonomy, no matter how many branches or product lines the business runs.