Store Orders, Payments & Delivery

How online orders reach your team, how customers pay, and how shipments are booked and tracked.

Every online order lands in your dashboard alongside your other sales. Customers pay by card through the payment gateway you have configured — Paymob or N-Genius — or choose cash on delivery where you offer it. After an order the customer receives a confirmation and can download a digital receipt as a PDF, and a customer who leaves items in the cart can receive an abandoned-cart reminder.

Delivery is organized in the Delivery Queue, which shows orders by status. Shipping Zones define where you deliver and what it costs, and a new company starts with a default zone. For online orders you can book a shipment with Aramex straight from the queue: Posflect asks for the city and country code, reuses the customer's name, address and phone from the order, books the shipment, and returns a tracking number and a printable label. A refresh action reads the latest update from Aramex and moves the order forward. Aramex runs against its sandbox until you add your own account details in the settings. Customer reviews are held for your approval on the Product Reviews screen.

Key capabilities